[...] I would like to make a formal request under the Freedom of Information Act 2000 for specific information related to your Highway Development Control services.
[...] we kindly request the following information:
1. The total number of outstanding Section 278 and Section 38 works applications currently under your authority's review.
2. The average or approximate processing times for Section 278 and Section 38 works applications, including the time taken for approvals.
3. The average or approximate approval rates for Section 278 and Section 38 works applications in the last 12 months.
4. The contact details (names, positions, and email addresses) of key personnel responsible for managing Section 278 and Section 38 works within your authority.
5. Details of the fees and charges associated with Section 278 and Section 38 works approvals.
6. Any available performance metrics related to Section 278 and Section 38 works, such as processing times, compliance rates, and customer satisfaction levels.
7. Summary/bullet point information about any challenges faced by your authority in managing Section 278 and Section 38 works.