State visit
The President of the French Republic, Emmanuel Macron, and Mrs Brigitte Macron will visit Windsor, under invite from the King, from Tuesday 8 July to Thursday 10 July 2025. Find out more.
List of all privacy notices for Council tax and benefits.
Revenues and Controls
Royal Borough of Windsor and Maidenhead (RBWM) Council
Town Hall
St Ives Road
Maidenhead
SL6 1RF
Email: revenues&.controls@rbwm.gov.uk
We collect your personal information for the following purposes:
Under the following lawful basis:
General Data Protection Regulation Article 6(1)(e) – processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
The legislation governing Council Tax and National Non-Domestic Rates (Business Rates) is the Local Government Finance Act 1992.
Provision for a contractor to carry out this data processing is included in The Local Authorities (Contracting Out of Tax Billing, Collection and Enforcement Functions) Order 1996.
Personal data is collected from you by paper enquiry forms, electronic forms, by telephone or face to face.
The paper forms used are:
Information can also be collected from:
Recovery, Registrars, Electoral Registration, Adult Social Care, Incomes, Address Management and Environmental Health.
The type of information collected is name(s), address, telephone number and email address, date of birth, date of death, correspondence address, benefit entitlement, Bank details, contact details of your doctor, student details, and income details. We may also collect names and contact details of anyone you have appointed to act on your behalf.
Under statutory duty or as required by law, personal information may be shared with:
Seven years from the date the information has been received or processing of your personal information has begun.
Bank details supplied for the implementation of a direct debit instruction are stored for thirteen months from the date of the last claim, in accordance with BACS regulations.
Does your service utilise automated decision making? – No.