Being a good neighbour

Being a good neighbour helps create stronger, safer communities and can support people who may be feeling isolated, unwell, or struggling to manage day-to-day life. 

How you can help

Look out for others

You may notice that someone in your neighbourhood:

• Is older or living with a disability.
• Appears unwell, frail, or vulnerable.
• Lives alone and has limited support from family or friends.
• Is experiencing loneliness or social isolation.
• Is finding it difficult to manage everyday tasks.

Make contact

A simple conversation can go a long way. 

Consider:

• Checking in with a neighbour by phone, text, or in person.
• Offering a friendly chat.
• Helping with small tasks such as collecting prescriptions or picking up shopping.
• Sharing information about local community groups, activities, or support services.

Bring people together

Communities are strongest when people work together. 

You could:

• Connect neighbours who may be able to help one another.
• Involve local community groups, faith organisations, or volunteer networks.
• Encourage residents to take part in local events and activities.

Keeping everyone safe

Do

• Respect people's privacy and independence.
• Listen carefully and without judgement.
• Ask how you can help rather than making assumptions.
• Maintain appropriate boundaries.
• Contact professional services if you are concerned about someone's welfare or safety.

Don't

• Share personal information without permission.
• Handle someone's money, bank cards, or financial affairs unless formally authorised to do so.
• Put yourself or others at risk.
• Continue offering support if it is not wanted or welcomed.

Know when to seek additional support

While neighbourly support can make a real difference, some situations may require professional advice or support. If you are concerned about someone's health, wellbeing, ability to live independently, or safety, there are services available to help, including:

• Community groups and voluntary organisations.
• Social prescribing services.
• Health services, including GP's.
• Contact RBWM Adult Social Care via telephone 01628 683744 or email adultsocialcarefrontdoor@rbwm.gov.uk.

In an emergency, or if someone is in immediate danger, call 999.

Together, we can help people stay connected, remain independent for longer, and live well in their local community.