Statement - Royal Borough sets up Ukraine support webpage and support phoneline

Graphic with text saying "Help for households welcoming Ukrainians"

The Royal Borough of Windsor & Maidenhead has set up a dedicated webpage with information on how people can help those affected by the war in Ukraine, including links to the latest advice and support for residents applying to offer suitable accommodation for Ukrainians arriving in the UK. 

Councillor Andrew Johnson, the council leader, said: “In the Royal Borough, we stand together with the people of Ukraine, whose lives have been tragically disrupted and uprooted by war. I’m proud to see our community has rallied quickly, generously and compassionately to play a part in helping those in need, whether that be fundraising and making donations to the humanitarian appeals, or applying under the Government’s new ‘Homes for Ukraine’ scheme to sponsor and offer safe accommodation to Ukrainian individuals and families seeking safe refuge in the UK.

"As a council, we’ve received initial national guidance, with Government funding and further guidance soon to follow, and we’re working closely with local and national partners to ensure comprehensive support is in place for residents offering housing and those they’ll be welcoming to the Royal Borough. As part of the local response, we’ve set up a dedicated webpage with advice and links to the latest information, which will be particularly useful to those involved in ‘Homes for Ukraine’. Please visit

“We will continue to add to this webpage as further guidance is received. For those who don’t have online access, the council has set up a local Ukraine support line to give guidance and signposting over the phone for local residents offering accommodation and the Ukrainians coming to the Royal Borough – please call 0203 514 8117. Local residents can call for advice 9am to 5pm Monday, Tuesday, Thursday and Friday and 10am to 5pm Wednesday. Ukrainians can call for advice 10am to 5.30pm Monday to Friday, 10am to 4pm Saturday and 11am to 2pm Sunday.

“If you know a refugee individual or family you wish to sponsor, and are able to provide suitable accommodation for at least six months, whether that be a spare room in your own home or an unoccupied self-contained residential unit, then please visit for more information and to apply. If you aren’t able to offer accommodation but would like to help with the humanitarian efforts, please give what you can to the appeals by the Disasters Emergency Committee, British Red Cross and International Rescue Committee. Thank you.”