COVID-19 self-isolation funding available for qualifying residents


Royal Borough residents can now apply online for self-isolation funding through the Royal Borough of Windsor & Maidenhead website, as part of the Test and Trace support scheme. Payments of £500 can be made to qualifying residents through the scheme, which is due to run until 31 January 2021.  

From the 28 September, people who are employed or self-employed but cannot continue to work as they have been instructed to comply with the legal requirement to self-isolate by NHS Test and Trace, either because they have tested positive for COVID-19 or they have been in contact with someone who has tested positive, may be eligible for a payment of £500 if they meet all of the following four criteria:  

  • comply with the notification from NHS Test and Trace to self-isolate; and    
  • are employed or self-employed; and   
  • are unable to work from home and will lose income as a result; and 
  • are in receipt of one of the following benefits:   
    • Universal Credit  
    • Working Tax Credit  
    • Income-related Employment and Support Allowance  
    • Housing Benefit  
    • Income Support  
    • Income based Job Seeker’s Allowance  
    • Pension Credit  

Claims must be made within 14 days of the end of self-isolation and apply to cases from 28 September 2020 onwards. 

Councillor David Hilton, lead member for revenues and benefits, said: "We’re glad that this payment is being made available to residents who need to self-isolate. It's a welcome and much needed support for residents on lower incomes who can’t work while they are self-isolating. 

“We all need to take responsibility for slowing the spread of COVID-19 in our communities and if you’ve been told to self-isolate then you must do so in order to protect yourself, your loved ones and the wider community. 

“Some residents who are unable to work from home while self-isolating, and who will lose income as a result, may well struggle to manage financially. For them, this funding is an absolute lifeline.

“We want to ensure that all appropriate measures are in place to help stop the spread of the virus. We are following local data and expert opinion and are actively consulting with businesses to ensure their concerns are addressed. 

“Discussions with government regarding possible entry into Tier 2 are ongoing. We will do all we can to protect residents and local businesses to ensure public health and the local economy are safeguarded.” 

For more details or to apply for funding, visit our COVID19 council tax and benefits webpage.   

Anyone who isn't able to access the internet should call 01628 683800 for assistance with the form.