75596 FOI Freedom of Information requests

Short Description
Freedom of Information requests
Reference number
FOI75596
Date
Request

I would like to make a Freedom of Information request for the following pieces of information:
1) How many Freedom of Information requests were received in the following calendar years
- 2017
- 2018
- 2019
Of these requests, what % were responded to within regulatory deadlines
Is a case management system or other software service to manage these requests? If so please state which software / system is used.
2) How many Subject Access Requests or other requests under GDPR/Data Protection legislation were received in the following calendar years
- 2017
- 2018
- 2019
Of these requests, what % were responded to within regulatory deadlines
Is a case management system or other software service to manage these requests? If so please state which software / system is used.

3) How many written (letter, email, webform submission) Complaints and other enquiries were received in the following calendar years
- 2017
- 2018
- 2019
Is a case management system or other software service to manage these requests? If so please state which software / system is used.
If not all information is available please do treat each request separately.