Special Collections

This council offers a collection service of up to five household items in one visit, such as free standing household furniture and white goods only, which are too bulky for the normal refuse collection service, but are easily handled and loaded by two men. We only collect item(s) from outside your property. Crews cannot be asked to enter premises to remove items or to climb and carry items up or down stairs.Collections are undertaken on each given Tuesdays.

We do not collect any glass items or mirrors. If you have a sideboard with glass doors, they would need to be removed from the unit before collection.

The council however, reserves the right to refuse to collect any article deemed to be outside the scope of the service.

Please note: that the pick up location cannot be amended once your request has been submitted. RBWM is unable to provide a refund in the event of customer cancellation.

Refrigerators and Freezers

The Council can offer a collection of refrigerators and freezers for a charge of £28 per unit. Recent EU legislation has meant that old units are specially treated to ensure that all CFC's are removed.

Furniture

The Council also offers a collection service for up to 5 large items of furniture or white goods (other than refrigerators or freezers) for a charge of:

1 Item = £28	2 Items = £33	3 Items = £38	4 items = £43	5 items = £48

We Can Collect	We Are Unable to Collect
Cookers, beds, tables, chairs, sofas, wardrobes, armchairs, dishwashers, carpets, rugs, washing machines, televisions, cabinets, bookcases, armchairs, coat stands, standard lamps, tumble driers etc	DIY material, rubble, soil, garden waste, doors, bathroom suites, cars, pianos, glass topped tables, mirrors etc.

If you are in receipt of housing benefit a reduction fee is available.

To arrange a collection

Online

Special Collections can now be done online through to payment. Please complete this Special Collections online form. (you will need your credit/debit card ready). Once payment has been confirmed you will receive an email or letter from the Waste Management Team confirming collection details.

Or

Write to the Waste Management Unit.

In your letter identify :

• The items you would like us to collect
• Your name and address & daytime telephone number
• Location where items will be left for collection (this should be somewhere easily accessible on the property, but, outside of the house e.g. driveway ).

Please contact the Waste Unit on waste.unit@rbwm.gov.uk or call 01628 683801 for further information.

Please note that:

• a three piece suite is classed as 3 items
• a table and four dining chairs is classed as 5 items
• a bed includes the base, mattress and headboard as 1 item, although a mattress on its own will still be classed as 1 item.

It will also be necessary to enclose a cheque made payable to RBWM to:

Waste Management Unit
York House, Sheet Street
WindsorSL4 1DD

Once your letter has been received the collection can be arranged and you will be sent a receipt and acknowledgement with a specific collection day. Collections are usually carried out within 10 working days of receipt of your letter.

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Other Information

All household items can be left at the Civic Amenity Site free of charge if you are able to transport them. If you are buying new goods to replace old, it may be worth asking the store whether they can remove old items as part of the service.

If items are still in good condition it may be possible to reuse them. A number of charitable organisations operate within the area which repair old furniture and appliances for resale to those on lower incomes.

• Slough Furniture Project - 01753 692535
• Thames Hospice Care - 01753 866303 (no fridges or freezers are accepted)
• Age Concern - 01753 822890 or 01753 575737 (furniture, electrical goods, toys and bikes, mobility equipment, computers, office furniture).

Alternatively, why not try Freegle. What is rubbish to one person may be useful to another. The Freegle Network is a nonprofit organisation where people can exchange goods. For further information or to join Freegle visit http://groups.yahoo.com/group/windsor-maidenhead-freegle/

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