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Refuse Frequently Asked Questions

What happens if my bin goes missing?

Sometimes bins can be returned to a neighbour's property in error or fall into the back of the vehicle. Once reported a replacement can be arranged and delivered within 5 working days.

What happens if my bin is not collected?
What happens if I forget to put my bin out?
Where do I put my bin for collection?
What happens if my bin goes missing?
What happens if my bin gets damaged?
What if I am unable to accommodate a wheeled bin at my property?
What happens if I have more than I can fit in my bin?
What can I do if I can't get my bin to the boundary for collection?
How do I get rid of items that are too big for the bin?
Can I put garden waste into my bin?
Can the Council clean my bin?
How do I dispose of syringes and other clinical waste?
What can I do with my dangerous waste?
Where is the tip?

Contact Information:

By telephone: 01628 683800

By email: waste.unit@rbwm.gov.uk

By post: Waste Management Service, RBWM, York House, Sheet Street, Windsor, Berks SL4 1DD