Refuse Frequently Asked Questions

All bins should be left at the boundary of the property by 7am, unless an alternative collection point has been previously arranged. All bins should be returned to the point of collection after being emptied.
  1. What happens if my bin is not collected?
  2. What happens if I forget to put my bin out?
  3. Where do I put my bin for collection?
  4. What happens if my bin goes missing?
  5. What happens if my bin gets damaged?
  6. What if I am unable to accommodate a wheeled bin at my property?
  7. What happens if I have more than I can fit in my bin?
  8. What can I do if I can't get my bin to the boundary for collection?
  9. How do I get rid of items that are too big for the bin?
  10. Can I put garden waste into my bin?
  11. Can the Council clean my bin?
  12. How do I dispose of syringes and other clinical waste?
  13. What can I do with my dangerous waste?
  14. Where is the tip?

Contact Information:

By telephone: 01628 683800

By email: waste.unit@rbwm.gov.uk

By post: Waste Management Service, RBWM, York House, Sheet Street, Windsor, Berks SL4 1DD


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Modified: 2008-11-24
Published: Tue, 23 Sep 2014 11:00:53
Author: Allison Helyer
Editor: Allison.Helyer
LGSL PID:
RDCMS ID: 17448