Refuse Frequently Asked Questions

1. What happens if my bin is not collected?
2. What happens if I forget to put my bin out?
3. Where do I put my bin for collection?
4. What happens if my bin goes missing?
5. What happens if my bin gets damaged?
6. What if I am unable to accommodate a wheeled bin at my property?
7. What happens if I have more than I can fit in my bin?
8. What can I do if I can't get my bin to the boundary for collection?
9. How do I get rid of items that are too big for the bin?
10. Can I still put garden waste into my bin?
11. Can the Council clean my bin?
12. How do I dispose of syringes and other clinical waste?
13. What can I do with my dangerous waste?
14. Where is the tip?

Contact Information:

By telephone: 01628 683800

By email: waste.unit@rbwm.gov.uk

By post: Waste Management Service, RBWM, York House, Sheet Street, Windsor, Berks SL4 1DD