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Refuse Frequently Asked Questions

What happens if I have more than I can fit in my bin?

The Council issues a standard 180 litre wheeled bin and operates a strict 'no excess' policy which means that no extra sacks can be removed. Any extra domestic waste can be taken to your nearest Civic Amenity Site.

What happens if my bin is not collected?
What happens if I forget to put my bin out?
Where do I put my bin for collection?
What happens if my bin goes missing?
What happens if my bin gets damaged?
What if I am unable to accommodate a wheeled bin at my property?
What happens if I have more than I can fit in my bin?
What can I do if I can't get my bin to the boundary for collection?
How do I get rid of items that are too big for the bin?
Can I put garden waste into my bin?
Can the Council clean my bin?
How do I dispose of syringes and other clinical waste?
What can I do with my dangerous waste?
Where is the tip?

Contact Information:

By telephone: 01628 683800

By email: waste.unit@rbwm.gov.uk

By post: Waste Management Service, RBWM, York House, Sheet Street, Windsor, Berks SL4 1DD