Refuse Frequently Asked Questions

Unfortunately, from time to time, the crew can make a mistake and overlook a bin. If your bin is missed, please let us know. Where missed collections are reported before 12 noon, arrangements will be made for a collection crew to return and empty the bin on the same day the report was received. Where a missed collection is reported after 12 noon, arrangements will be made for a collection crew to return and empty the bin by 4.00 pm on the following day.
  1. What happens if my bin is not collected?
  2. What happens if I forget to put my bin out?
  3. Where do I put my bin for collection?
  4. What happens if my bin goes missing?
  5. What happens if my bin gets damaged?
  6. What if I am unable to accommodate a wheeled bin at my property?
  7. What happens if I have more than I can fit in my bin?
  8. What can I do if I can't get my bin to the boundary for collection?
  9. How do I get rid of items that are too big for the bin?
  10. Can I put garden waste into my bin?
  11. Can the Council clean my bin?
  12. How do I dispose of syringes and other clinical waste?
  13. What can I do with my dangerous waste?
  14. Where is the tip?

Contact Information:

By telephone: 01628 683800

By email: waste.unit@rbwm.gov.uk

By post: Waste Management Service, RBWM, York House, Sheet Street, Windsor, Berks SL4 1DD


How do you rate this information/service?
Help - What does this mean? |
Find us on: 
RBWM on Facebook RBWM on Twitter RBWM on YouTube
Modified: 2008-11-24
Published: Tue, 25 Nov 2014 08:58:36
Author: Allison Helyer
Editor: Allison.Helyer
LGSL PID:
RDCMS ID: 17448