Who Checks Us - Trading Standards
Like any other enforcement body, our work is checked by a number of outside
organisations. The list below are the main organisations:
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- Trading Standards Institute
(TSI)
- TSI represents the Trading Standards Profession to Government,
Business and Consumer Groups and other agencies.
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- Local Authorities Co-ordinator on Regulatory
Services (LACORS)
- LACORS provide opinions to Trading Standards Departments to ensure
that the law is enforced in a fair and equal manner around the
country.
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- Food Standards Agency (FSA)
The FSA monitor our inspection and training records and assist in the
enforcement and advice to officers regarding various peices of food and
feeding stuffs legislation.
Office of Fair Trading (OFT)
The OFT maintain details of the areas of complaint received by Trading
Standards Depertments and produce regular reports of problem
industries. The OFT also maintain registers of individuals and
companies who have been prosecuted by Trading Standards Departments, or
have signed assurances or received injunctions to cease unfair trading
practices.
Department of Trade and Industry (Dti)
Like the OFT, the Dti collate details of our activities to produce
reports to the Secretary of State on a variety of Trading Standards
areas.
Local
Government Ombudsman (LGO)
If you are unhappy with the service you receive from a Local Government
Office, then the LGA may be able to assist in investigating you
complaint. The LGO will only investigate complaint where the Local
Authority complaints procedure has been exhausted.
Corporate Complaints
Policy and Procedure
If you are unhappy with the service that you have received from the
Trading Standards Service, information is on our complaints procedure
webpage.
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