Frequently Asked Questions -Trading Standards

Don't part with your cash - that's the warning to Royal Borough punters as one local resident narrowly avoided falling victim to a suspected international lottery scam.

Every day, people throughout the UK open their post to find they've unexpectedly won a draw, lottery or other exciting prize. While much of this mail is genuine, some of it is a dishonest attempt to trap you into parting with your money. The Department for Business Enterprise & Regulatory Reform has issued a leaflet on this.

  1. Are you employing a third party to remove waste?
  2. Are you going shopping in the sales?
  3. Do your children use face paints and other play cosmetics?
  4. I have bought something over the internet or by mail order, what are my rights?
  5. I have received a prize notification, what have I won?
  6. What can I do if I am not happy with the Holiday I paid for?
  7. Where can I get Trading Standards Information?
  8. Who checks us?

Contact Information:

By telephone: 01628 683802

By fax: 01628 683560

By email: trading.standards@rbwm.gov.uk

By post: Customer Service Centre, RBWM, Town Hall, St Ives Road, Maidenhead, Berks SL6 1RF

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