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Consumer Contacts - Trading Standards

Local Information Organisations

Citizens Advice Bureau

Citizens Advice Bureau (CAB) give free, confidential and impartial advice on a range of subjects, including debt, benefits, housing, legal matters, employment, immigration and some consumer issues.

Redcote House
Holmanleaze
Maidenhead
Tel: 01628 621006

or try the national CAB website: Maidenhead Citizens Advice Bureau

Windsor Advisory Centre

Windsor Advisory centre provides general help and advice on a range of consumer issues.

William Street
Windsor
Berkshire, SL4 1BA
Tel: 01753 867768

Age Concern Berkshire

Visit their website for more information: Age Concern Berkshire

Age Concern Windsor

Visit their website for more information: Age Concern Windsor

Office of Fair Trading (OFT)

Visit the OFT website for more information.

Department of Trade and Industry

Consumer Affairs & Competition Policy
Visit the DTI Web Site for more information.

Regulatory Bodies

The main regulatory bodies are listed below.

OFGEM - regulates the gas and electricity industries
OFCOM - regulates the telecommunications industry
OFWAT - regulates the water services industry
National Lottery Commission - regulates the lottery industry
ICSTIS - regulates premium telephone numbers

The Directgov website contains details of other regulatory bodies you might be interested in.

Other Consumer Contacts

ConsumerDirect
Offers consumer advice in partnership with the Royal Borough's Trading Standards Service. See the Consumer Direct website for details.

Court Services
The Court Services offer advice and assistance to consumers taking action in court. Please see the Court Services website for details.

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