Supporting People - What is housing related support?

'Housing related support' is support that can be provided to vulnerable people who have a tenancy. Those who claim Housing Benefit* can have their support provided free whilst others may need to fund this support themselves. The support tasks that can be provided are:

• Helping the service user to maintain the safety of the dwelling

• Arranging adaptations to cope with disability

• Assisting in arranging for professionals to call

• Advice on use of equipment provided for tenant's own use

• Assistance / advice with personal budgeting and debt counselling

• Supporting with neighbour disputes

• Completing benefit forms and assisting with benefit claims

• Resettlement activities - move on advice

• Activities necessary to enable the service user to move onto accommodation where less support is required

• Escorted shopping

• Chatting, social intercourse, arranging social events for tenants

• Good neighbour tasks

• Advice on personal hygiene

• Reminding clients to take medicine

• Cleaning of own property which neither tenant nor anyone else can do

• Window cleaning of own property which neither tenant nor anyone else can do

*there are a small number of people who cannot claim Housing Benefit but may still be entitled to a free support service - this would be via the Borough's Fairer Charging Policy.

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