Those who receive an assessment are graded in four bands (see below) and priority is given to those who are deemed in critical or substantial need. The evaluation takes into account the loss of independence and other consequences if needs are not addressed.
| Critical |
Substantial |
Moderate |
Low |
|---|---|---|---|
|
Life is, or will be threatened |
|
|
|
|
Significant health problems have, or will, develop |
|
|
|
|
There is, or will be, little or no choice over vital aspects of the immediate environment |
There is, or will be, only partial choice over the immediate environment |
|
|
|
Serious abuse or neglect has, or will, occur |
Abuse or neglect has, or will, occur |
|
|
|
There is, or will be, an inability to carry out vital personal tasks |
There is, or will be, an inability to carry out the majority of personal care |
Several personal care routines cannot be sustained |
One or two personal care tasks cannot be sustained |
|
Vital involvement in work or learning cannot be sustained |
Involvement in many aspects of work or learning cannot continue |
Involvement in several aspects of work or learning cannot continue |
One or two aspects of work or learning cannot continue |
|
Vital social systems cannot be sustained |
The majority of social support systems cannot be sustained |
Several social support systems cannot be sustained |
One or two social support systems cannot be sustained |
|
Vital family / social roles cannot be sustained |
The majority of family / social roles cannot continue |
Several family / social roles cannot continue |
One or two family / social roles cannot continue |
The assessment will have one of two outcomes:
This is written up as a care plan and you will be given a copy to keep. Social Services can arrange the services that you need. Or, under a scheme called Direct Payments, we can give you money so that you can choose which services you want to buy to meet your assessed needs. Your care manager will explain this to you.
In this case we will give you as much information as we can about where to find the help you need. We have lists of agencies that provide care at home, and of voluntary and independent organisations that may be able to help.