Assessment of Care Needs

You will understand that Social Services has to work with a limited budget.  We cannot, therefore, provide all the help that people ask for.  Before we decide whether we can arrange and pay for services, we have to assess your needs.  We will pay for services for older people, adults with a learning disability or with physical, sensory or mental health needs that restrict their ability to live independent lives.

Through the assessment process, we give priority as fairly as we can to people who are in the greatest need of support.

Points to Remember:

• We always assess needs before we can offer services.  Sometimes we do this by visiting people.  It depends on your individual situation.
• We can only pay for services for people who qualify for our help.  The support that we arrange varies according to the services and resources available.
• The service that we offer will be reviewed on a regular basis and adjusted according to your needs and assessment.
• We know that needs and situations change.  We would ask you or your carers to contact us if your situation changes or your difficulties increase.  We can the reassess your needs. 
• Everybody will receive a financial assessment and benefits advice.
• Most people pay a contribution towards the cost of the residential or nursing home care.  We may ask people who qualify for home care or day services to pay a charge on their income and savings.   

For More Information Please Contact:

Social Services Access Team: 01628 683744 or complete the on-line self-referral form.

If you are already receiving services and wish to notify us of a change in circumstances, please complete the on-line change of details form.