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Carers' Contacts

Primary Contacts

Social Services Access Team

Contact the Access Team if you wish to receive additional information on, or to arrange, a Carer's Assessment. Tel 01628 683744 or complete the on-line Social Services Contact/Self-Referral form and we will contact you by phone or email.

If you are already receiving support or services from us and would like to notify us of a change, please complete the on-line Social Services Change in Circumstances Form. or Tel 0118 950 5177.

Princess Royal Trust Carers Service

PRT logoContact the Princess Royal Trust Carers Service if you wish to receive information about your rights to a carer's assessment or details of carers support in the local community.

Tel: 01628 777217
Email: helpline@prtberks.plus.com
Web: Berkshire East Primary Care Trust

Patient Advice & Liaison Service

Visit or write to PALS
Patient Advice and Liaison Service
Berkshire East NHS Primary Care Trust
Upton Hospital
Albert Street, Slough, SL1 2BJ

Telephone: 01753 635615
Email: pals.berkseast@berkshire.nhs.uk

A new service for Carers!

Anticipating Carers' needs - a pre-bereavement service

Aims of the Service:

By providing pro-active, timely, practical pre-bereavement support to Carers, aged 65+, whose cared for person has been assessed as terminally ill with 12 months or less to live, this Service will educate and enable Carers to perform everyday activities with which they are unfamiliar e.g. nutritional meal preparation, budgeting, using kitchen appliances and filling the car with petrol etc.

It will also prepare them for the death of their loved one, provide post bereavement emotional and practical support and prevent the Carers' decline into requiring long-term social care services. This reduction in the need for social care support will result in a better quality of life for the Carers' by allowing them to remain living independently in their own homes with confidence that they can meet the practical challenges of daily living, some aspects of which they may not have previously undertaken before on their own.

If you feel that you, a family member or friend in this situation would benefit from support from this Service, please contact the Referrals Coordinator between 9am and 2.30pm, Monday to Friday on 01628 683714. This is a joint venture by RBWM and Cruse Bereavement Care Thames Valley employing Cruse trained and supervised volunteers.

NHS Choices

Free, confidential information and advice to help you as a carer;

Telephone Carers Direct on 0808 802 0202 (Lines are open 8am to 9pm Monday to Friday, 11am to 4pm at weekends. Calls are free from UK landlines)
Or email CarersDirect@nhschoices.nhs.uk

http://www.nhs.uk/carersdirect/Pages/CarersDirectHome.aspx

Other Useful Contacts

Local Support Groups

  • AAA - Ascot Area Alzheimer's - Tel: 01344 621491. Website: http://www.ascotareaalzheimers.co.uk/
    Offers respite care and support. Support group meets the third Thursday of every month at Winkfield Manor, Forest Road, Winkfield at 7.30pm.
  • Age Concern Windsor - Tel: 01753 860685 http://www.ageconcernwindsor.org.uk/ Offers information for older people and their families and regular day centre.
  • Maidenhead, Slough & District Alzheimer's Society - Tel: 01628 626331
    Run a series of Carers lunches, social evenings and drop-ins in Maidenhead, Slough and Windsor.
  • Berkshire Autistic Support Group -supports families whose lives are affected by Autistic Spectrum Disorder and works across the whole of Berkshire. Helpline 01189 594594 and website is http://www.autismberkshire.org.uk
  • Carers UK (Slough & District). Tel: 01753 774556. Friday Bi-monthly meetings of the carers forum 12.00-14.00. Ragstone Road, Slough.
  • Maidenhead, Slough & District Multiple Sclerosis Society - Carers Group Tel: 01628 631192. Regular meetings and fun outings.
  • Maidenhead & Windsor Crossroads - Tel: 01753 833788 http://www.crossroadswindsorandmaidenhead.org.uk/
    Crossroads is a charity that provides respite care for carers in their own home. Also provide social outings and drop-ins for carers.
    Saturday & Sunday: Dementia Day Care, 10am-4pm - St Marks Hospital, Maidenhead, 10am-4pm - King Edward VII Hospital, Helena Ward, Windsor.
    Tea & toast on arrival, a cooked lunch, & afternoon tea. An enjoyable time for those with dementia - we hold quizes, music and games in a friendly caring atmosphere. This allows for Carers to have some valuable respite knowing their loved one is in the safe hands of qualified Carer Support Workers.
  • Day Care Plus. Tel: 01344 620984. Saturdays 10.00am -16.00pm. Ascot District Day Centre, Bagshot Road, Sunninghill. The centre is open for those who are cared for at home and for all frail people of all ages. Two nurses are present and lunch is available.
  • Windsor and Maidenhead Mental Health Family and Carers Group. Family and Carer Support Worker Tel: 01628 626948. Meet first Thursday of each month at CMHT, Reform Road, Maidenhead.
  • Maidenhead & District Mencap - Tel: 01628 670838 (Support Worker Tel: 01494 880047) Highview, 6 North Road, Maidenhead, SL6 1PL . Promotes the welfare of people with a learning disability. Information & support for people with learning disability and their Carers. Adult Club, Mon 7.00pm-9.00pm; and for those adults who need extra support: Wed 7.00pm - 9.00pm. / Sat (Youth) Club 10.00am-12.00pm. Carers Drop-in sessions held first Wednesday of each month at Bridge That Gap, 10.30am - 12.00 noon.
  • Windsor Mencap - Tel: 01784 483162
  • Parkinsons Disease Society - Tel: 0118 979 2909
  • Thames Hospicecare - Pine Lodge, Hatch Lane, Windsor, SL4 3RW Tel:01753 842121. The Hospice cares for terminally ill patients. It also offers respite schemes for up to two weeks to give Carers and relatives a break during the illness. They can also accommodate patients for periods of symptom control. The Hospice has a day centre.
  • Maidenhead Citizens Advice Bureau, 4 Marlow Road, Maidenhead, SL6 - Telephone advice and General Info: (available during all opening hours) (01628) 621006 For Appointments: (01628) 674842, http://www.maidenheadcab.org.uk/ Maidenhead CAB provides a service of information, advice, assistance, referral, advocacy and representation at specified formal proceedings.
  • Parents in Partnership Forum - Tel: 01628 683182. A group for parents of a child with a disability or special educational needs aimed at increasing knowledge of services and communication between families and statutory organisations.
    If you know of any other Carers Support Groups that you feel should be added to this list, please let us know the details by emailing us at social.services@rbwm.gov.uk.

If you know of any other Carers Support Groups that you feel should be added to this list, please let us know the details by emailing us at social.services@rbwm.gov.uk.

National Helplines and Websites


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Polish Punjabi Urdu
Modified: 2012-01-25
Published: Tue, 22 May 2012 15:28:36
Author: Allison Helyer
Editor: Allison.Helyer
LGSL PID: 725
RDCMS ID: 6152