Alcohol, Drugs and Substance Abuse

Substance Misuse

Drug & Alcohol Action Team (DAAT)

The Drug & Alcohol Action Team (DAAT) is the first point of contact for adults with drug or alcohol problems. We offer a free and confidential service to all those living in the Royal Borough of Windsor and Maidenhead.

New clients are seen to by a Screening and Assessment worker. After an initial assessment a plan focussing on the client's short and long term goals will be developed. If appropriate, they will then be referred to the SMART treatment service for further support.

You can call the team direct or ask your GP or any other agency to refer you to the service.

DAAT Office, Reform Road
Maidenhead SL6 8BY
Tel: 01628 796732 / 796733
Fax: 01628 683358

If you would like to refer yourself to this service, please complete our online referral form.

  • Service Directory


The SMART drug and alcohol treatment service offers a fast, accessible and confidential service, for anyone living in the Royal Borough who wants to reduce their intake or stop using drugs or alcohol altogether. SMART also provide support for colleagues, friends and family members who are affected.

Clients are usually seen at their service in Maidenhead, but appointments may also be made at locations in Windsor and Ascot.

SMART offers a wide range of services and support groups:

  • Substance misuse advice, information & treatment
  • 1-1 counselling
  • Recovery Support Group and other groups
  • 'Drop-in' sessions
  • Needle exchange
  • Harm minimisation advice, screening/vaccinations
  • Alternative therapies (acupuncture and reflexology)
  • Detox for alcohol clients
  • 'Friends & family' support

For more information, contact the number below:

Sands Court, Grove Road
Maidenhead SL6 1LW
01628 683260 / 683261

Young People's Drug and Alcohol team

This service is for anyone under the age of 18 living in the borough who need help with their own drug or alcohol use or that of a family member.

The Young People's Drug and Alochol team offers free and confidential information, advice and one to one support.

Young people can call or email the team dirct or can be referred by an adult.

For more information contact:
Tel: 01628 796518
Mobile: 077666 28970

Other Useful Resources

Adfam helps families facing problems with drugs or alcohol access a range of specialised services.

Alcoholics Anonymous: 0845 769 7555
A fellowship of men and women who share their experience, strength and hope with each other so that they may solve their common problem and help others to recover from alcoholism.

Drinkline: 0300 1231110
National alcohol helpline providing free, confidential service. Callers have the option to speak to an advisor or listen to recorded information about alcohol.

Narcotics Anonymous: 0300 9991212
A non-profit fellowship of men and women for whom drugs have become a major problem. Recovering addicts meet regularly to help each other stay clean.

National Association for Children of Alcoholics (NACOA): 0800 358 3456
A charity founded to support children with an alcoholic parent.

National Drugs Helpline: 0300 1236600
A 24-hour, seven-days a week, free and confidential service that offers advice and information to those who are concerned, or have questions, about drugs. The service is available to anyone.

A national website giving advice on alcohol units, drinking and cutting down.

Family Lives (Formerly Parentline Plus): 0808 800 2222
A national charity that works for, and with parents.

Re-solv (Solvent Abuse): 01785 810 762
A national charity solely dedicated to the prevention of solvent and volatile substance abuse.

COAP (Children of Addicted Parents & People)
National organisation that has chat forum and offers free online counselling from its website.

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Alcohol and Drugs: A guide for Families

 Talk about it….

You can't prevent your child from coming into contact with drugs and alcohol, but by talking openly with them about the issues, you can help them to stay safe and make positive choices.

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Polish Punjabi Urdu
Modified: 2014-02-13
Published: Fri, 28 Feb 2014 14:31:08
Author: Allison Helyer
Editor: Allison.Helyer
RDCMS ID: 6906