Where You Can Get Advocacy


Citizens Advice Bureau

Maidenhead CAB provides a service of information, advice, assistance, referral, advocacy and representation at specified formal proceedings. Home visits are available.

Address: Maidenhead CAB, 4 Marlow Road, Maidenhead, SL6 7YR

Opening times: Mornings and afternoons on Monday, Tuesday, Wednesday and Friday. Open Saturday (mornings only) and are closed on Thursdays.

Telephone advice and General Info: (available during all opening hours) (01628) 621006
Appointments: (01628) 674842
Website: http://www.maidenheadcab.org.uk/

Older People

Age Concern Berkshire

Predominantly for residents and patients in private, voluntary homes and nursing homes as well as for vulnerable and housebound older people and those with learning difficulties. Provide financial advocacy.
Address: St. Andrew's House, Wilton Road, Reading, Berkshire RG30 2SS
Tel: 0118 959 4242

Age Concern Slough & Berkshire East

Provides an advocate service for residents aged 50 plus. (Home visits will be made where requested.)
Address: Age Concern Slough and Berkshire East, The Village, 101-102 The High Street, Slough, Berkshire, SL1 1HL
Telephone: 01753 822890
Website: http://www.ageconcernsabe.org.uk/

Alzheimers Dementia Support

We cover Windsor, Maidenhead, Ascot, Slough & Langley. Unit 113, 5 High Street, Maidenhead SL6 1JN

• Home Visits
• Two dedicated telephone support lines
• One to one advice on request
• E-mail support, Website
• Fundraising events, Awareness events, Dementia Training
• Advocacy
• Lunch Clubs, Singing for Pleasure, Drop ins
• Multi Lingual advice

Tel: 07516 165665
Web: http://www.alzheimersdementiasupport.co.uk/
Email: info@alzheimersdementiasupport.co.uk

Alzheimer's Society - Maidenhead

Works to improve the quality of life of carers and people with dementia in Maidenhead.
Address: Highview, North Road, Maidenhead, SL6 1PL
Telephoe: 01628 626331
E-mail: berkshire@alzheimers.org.uk
Website: http://www.alzheimers.org.uk/Maidenhead

Datchet Help Point

Provide a range of information and services, at least 80% of our clients are the elderly who need help dealing with RBWM either because:

  • they can't understand letters received,
  • they have a problem and haven't the confidence to follow it up,
  • they cannot hear on the telephone,
  • or get easily confused.

Address: Datchet Ecumenical Parish Centre, 24 The Green, Datchet, Berkshire, SL3 9JH
Telephone: 01753 544556

Mental Health

SEAP (Support, Empower, Advocate, Promote)

SEAP provides an advocacy service in Berkshire for adults with a mental health issue. The service can only support with issues about mental health care and treatment. SEAP also provides the IMHA (Independent Mental Health Advocacy) service and this is available to anyone who is under section of the Mental Health Act or on Community Treatment Orders. Advocates regularly visit wards at various hospitals and drop-ins/day centres and can also meet individuals at their home or elsewhere in the community.
Address: Pingemead House, Pingewood, Reading. RG30 3UR
Telephone: 0118 9754517
E-mail: berkshire@seap.org.uk
Website: http://www.seap.org.uk/

New Voice

Address: HIGHVIEW, 6 North Street, Maidenhead

Matrix Advocacy Service

Provide an advocacy service for people under the Mental Capacity Act.

For a form and leaflet: http://www.matrixsdt.com/

Learning Disabilities / Difficulties

Maidenhead Mencap

Maidenhead Mencap supports adults and children with learning disabilities, their parents and carers, within the Maidenhead area. Information and informal advocacy is offered through the organisation's Support-worker.
Address: Highview, 6 North Road, Maidenhead, Berks SL6 1PL
Telephone: 01494 880047


Windsor Mencap

Windsor Mencap provides advocacy and support to people with learning disabilities and their families aiming to ensure that those with special needs are offered the same opportunities as other members of the community.

Address: Windsor Mencap, The Club House, Helston Lane, Windsor, SL4 5HS
Telephone: 01753 863867

United Voices

United Voices provides an advocacy service for people with learning difficulties throughout East Berkshire. It is a member led organisation which promotes the life chances of its members through the support and development of self advocacy skills that empower and enable them to make independent and informed decisions.

Address: Speedwell Building, Wexham Nursery, Wexham Road, Slough, SL2 4HE
Telephone: 007901 722284
Email: enquiries@united-voices.co.uk
Website: www.united-voices.org.uk

Sensory Needs


Communications support can be provided through RNID

Address: RNID Regional Communications and Information South East, 19-23 Featherstone Street, London EC1Y 8SL
Information Line (Freephone): 0808 808 0123 / 01225 485 770
Textphone 0808 808 9000
Email: informationline@rnid.org.uk / Email: information.southeast@rnid.org.uk
Website: www. RNID.org.uk

Physical Disability

SEAP (Support, Empower, Advocate, Promote)

Physical Disability Advocacy - SEAP provides an advocacy service in Berkshire for adults with a physical disability. The service can support with issues about housing, benefits, finances, complaints and health care and treatments. SEAP is independent of statutory health and social services. The advocate is able to meet with individuals at hospitals, their home or elsewhere in the community.

The service is free of charge and completely confidential.

Address: Advocacy Office, King Edward V11 Hospital, St Leonard's Road, Windsor, Berkshire, SL4 3DP
Telephone: 01753 636336
E-mail: berkshire@seap.org.uk
Website: http://www.seap.org.uk/


Berkshire Carers Service (formerly known as Princess Royal Trust Carers Service) Berkshire Carers Service works in the Royal Borough to support carers (people who, without payment, provide help to a partner, child, relative, friend or neighbour, who could not manage without their help) through the provision of information advice, support and advocacy.

Address: Highview, 6 North Street,
Maidenhead, SL6 1PL or

Reading Office: St. Giles House,
10 Church Street, Reading,
Berks, RG1 2QS
Telephone: 0800 988 5462
E-mail: helpline@berkshirecarers.org
Website: http://www.berkshirecarers.org/


Do you need support complaining about your NHS care or treatment?

The National Health Service (NHS) works hard to treat everyone properly and promptly. Most people using the NHS are happy with their treatment, but sometimes things can go wrong. By raising your concerns you can help put things right and the NHS can learn from your experience. Independent Health Complaints Advocacy is a free, independent advocacy service that can help you make a complaint about any aspect of your NHS care or treatment. The service is provided by SEAP, a registered charity, who are funded by your local authority to provide this service. Contact us on 0300 343 5734 (Royal Borough of Windsor and Maidenhead). Email: info@seap.org.uk visit our the SEAP website where you can also download a self help pack that provides useful information on making a complaint.</<P>

Thames Valley Positive Support

TVPS Online provides information self-help and HIV service provision.
Provides advice, support and Advocacy services for people living with HIV /AIDS, their partners, family and carers

Address: PO Box 1433, Slough, SL1 6YG
Telephone: Burnham Support Centre 01628 603400
E-mail: office@tvps.org.uk
Web: http://www.tvps.org.uk/

Other Support


UKAN is a consortium of user-led advocacy services
Telephone: 0114 272 8171

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Modified: 2014-02-25
Published: Mon, 13 Oct 2014 14:05:14
Author: Allison Helyer
Editor: Allison.Helyer
RDCMS ID: 20737