Specialist Communications

Matrix Advocacy Service

Provide an advocacy service for people under the Mental Capacity Act.
For a form and leaflet: http://www.matrixsdt.com/

Translation Services

(Organisations are charged for these services)

Interpretation & Translation Services Information
Address: Reading Borough Council, Civic Centre, Reading, RG1 7TD
Phone Number 0118 939 0033 / 0118 939 0900 x 4172
Website: http://www.reading.gov.uk/

Language Line Service

Telephone 0800 169 2979 / Fax 0800 783 2443
Website: http://www.nisuk.co.uk/
Address: Language Line Service, 25th Floor, 40 Bank Street, Canary Wharf, London, E14 5NR

RNID (Royal National Institute for the Deaf)

Communications support can be provided through RNID
Address: RNID Regional Communications and Information South East, 19-23 Featherstone Street, London EC1Y 8SL
Information Line (Freephone): 0808 808 0123 / 01225 485 770
Textphone 0808 808 9000
Email: informationline@rnid.org.uk / Email: information.southeast@rnid.org.uk
Website: http://www.rnid.org.uk/

Makaton Support

If there are those who need advocacy support and their means of communication is via Makaton [the communication system often used by those who have a learning disability and find verbal communication difficult], there is access to a Makaton signer who will work with the individual and the advocate.

If you would like to use this service, please contact Catherine Ward [Support-worker for Maidenhead Mencap] in the first instance. Contact details:

Telephone: [01494] 880047
Email: catherinevward@yahoo.co.uk

Please note there will be an appropriate charge for the Makaton service.

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