Transport Related Payments: Frequently Asked Questions
What if I need to cancel my journey at the last minute?
Although we expect notice of cancellations we do understand that sometimes unavoidable circumstances can require last minute cancellation, a charge of a voucher may be levied if someone cancels frequently without due reason.
- Who are People to Places?
- What is TAPs and how will it work?
- Will the driver carry my shopping to the door?
- Why is this change happening?
- Can I make a regular weekly trip booked in advance?
- What are the disadvantages to the users?
- I am worried that I will be driven around the countryside picking up other passengers.
- Can I combine the 2 mile vouchers for longer trips?
- Is the service punctual?
- Can I bring a Carer, family member or assistance dog with me?
- What do I do if I don't know how long my Doctor's or hospital appointment will last?
- What if I need to cancel my journey at the last minute?
- What happens if I miss my pick up time and don't own a mobile phone?
Business Services Team Contact Details
Telephone: 01628 683591
Email: directpayments@rbwm.gov.uk
Business Services Team
Direct Payments
The Royal Borough of Windsor and Maidenhead
Town Hall
St Ives Road
Maidenhead SL6 1RF
![[External Link] Directgov - public services all in one place](/graphics/direct_gov_logo.gif){kind=logo}
Copyright © 2012 The Royal Borough of Windsor and Maidenhead, Town Hall, St Ives Road, Maidenhead, Berkshire SL6 1RF Email: customer.service@rbwm.gov.uk |
Tel: 01628 683800 | Fax: 01628 685757 | MiniCom: 01628 796474 |