Transport Related Direct Payments: Frequently Asked Questions
A Transport Related Direct Payment (previously known as a Concessionary Fares Direct Payment) is a payment that could be made to you by the Royal Borough of Windsor and Maidenhead. It is for people who are unable to use Public Transport and have no other means of getting about. To receive Transport Related Direct Payments you will have to meet our eligibility criteria.
Click on the link to view more information on Transport Related Direct Payments or use the contact details below to get in touch with the Business Services Team.
- What is a Transport Related Direct Payment?
- How do I apply for a Transport Related Direct Payment?
- Can I change from using a bus pass to Transport Related Direct Payments?
- Can I have both a bus pass and Transport Related Direct Payment at the same time?
- How do I appeal against your decision not to make Transport Related Direct Payments to me?
- When will I receive my Transport Related Direct Payment?
- Can I still receive Direct Payments if I don't have a Bank Account?
- Do I need to prove how I spend the Transport Related Direct Payments?
- Do I have to renew my Transport Related Direct Payment application each year?
- Can I claim Transport Related Direct Payments on behalf of someone else?
- Would Transport Related Direct Payments affect my benefits entitlement?
- Do I have to provide proof of entitlement when applying for Transport Related Direct Payments?
- What can I use as proof of entitlement when applying for Transport Related Direct Payments?
- Will I get the Transport Related Direct Payment if I haven't completed a Wellbeing Assessment?
- Can I get help with completing the application form?
- Why do you want all the information on the Application Form?
- Can I have taxi vouchers instead of Direct Payments?
Business Services Team Contact Details
Telephone: 01628 683591
Email: directpayments@rbwm.gov.uk
Business Services Team
Direct Payments
The Royal Borough of Windsor and Maidenhead
Town Hall
St Ives Road
Maidenhead SL6 1RF
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