Flooding Information Frequently Asked Questions

For information about flooding of rivers and other navigable watercourses, contact the Environment Agency on:
Tel: 0800 807060 (Emergency Line)
Tel: 0845 9881188 (24-FLOODCALL Recorded Information Line - calls charged at local rate).

For information about the environment and your home, such as the risk of flooding, call the Thames Office of the Environment Agency: Tel: 0118 953 5000

  1. Am I at risk from flooding?
  2. How do we obtain sandbags?
  3. How do I to stay safe in a flood?
  4. I am thinking of buying a house in the Borough but Insurers are vague as to whether I can get Flood cover. Is there any information available detailing the risk of flooding in the area?
  5. I have been flooded, can you help?
  6. What do I do when I hear a flood warning?
  7. Who is responsible for collecting sandbags once flooding recedes?
  8. What is the difference between Flood Watch and Flood Warning?

Contact Information:

By telephone: please see our Flooding Information web page for contact details.

By email: streetcare@rbwm.gov.uk

By post: Streetcare Services, RBWM, Town Hall, St Ives Road, Maidenhead, Berks SL6 1RF


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Modified: 2008-11-24
Published: Thu, 09 May 2013 16:41:11
Author: Allison Helyer
Editor: Allison.Helyer
LGSL PID:
RDCMS ID: 17226