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Flooding Information Frequently Asked Questions

I have been flooded, can you help?

If you have flood-damaged furniture which you would like removed, please put it at the front of your property and contact the Council's Customer Service Centre on the number below. We will arrange to have it collected. We recommend that you check with your insurance company before having furniture removed as they will probably want to assess the damage. It's a good idea to take photographs of any damage caused to back up your insurance claim.

Tel: 01628 683804 (Information), Tel: 01753 853517 (24-hour emergencies)

Am I at risk from flooding?
How do we obtain sandbags?
How do I to stay safe in a flood?
I am thinking of buying a house in the Borough but Insurers are vague as to whether I can get Flood cover. Is there any information available detailing the risk of flooding in the area?
I have been flooded, can you help?
What do I do when I hear a flood warning?
Who is responsible for collecting sandbags once flooding recedes?
What is the difference between Flood Watch and Flood Warning?

Contact Information:

By telephone: please see our Flooding Information web page for contact details.

By email: streetcare@rbwm.gov.uk

By post: Streetcare Services, RBWM, Town Hall, St Ives Road, Maidenhead, Berks SL6 1RF