Emergency contact during office hours: 01628 683804
(8am-6pm Mon-Fri)
Out of Hours Emergency number: 01753 853517
Whilst the Environment Agency is responsible for flood protection and issuing flood warnings the Royal Borough is committed to working with the Agency, the emergency services and with local people to offer assistance when flooding takes place.
Before, during and after flooding incidents, the Council will help wherever possible by:
Environment Agency flood information number: 0845 988 1188
There are quick dial numbers for the Thames that can be added after the above number. (Wait for the prompt)
| Contact | Description | Quick dial number |
| River Thames at Bourne End | River Thames at Bourne End including Spade Oak Reach, Cockmarsh and Riversdale | 173103 |
| River Thames at Cookham | River Thames at Cookham including Cookham Lock, Cookham Village and East Cookham Rise | 173104 |
| River Thames at Datchet | River Thames at Datchet including Slough Road, Eton Road, Horton Road, Frogmore, Datchet Golf Course and Datchet Common | 173106 |
| River Thames at Horton | River Thames at Horton including Horton Gardens and Kingsmead Quarry | 173107 |
| River Thames at Hurley and Harleyford | River Thames at Hurley and Harleyford including Hurley Lock and Temple Lock, Frogmill Spinney, Temple Mill Island and Temple | 173101 |
| River Thames at Marlow and Bisham | River Thames at Marlow and Bisham including Marlow Lock, South Marlow, Little Marlow and Bisham Abbey | 173102 |
| River Thames at Maidenhead to Windsor and Eton | River Thames at Maidenhead, Bray, Dorney, Windsor and Eton | 173105 |
| River Thames at Old Windsor | River Thames at Old Windsor including Old Windsor Lock, Straight Road, Church Road, St Luke's Road and Friday Island | 173108 |
| River Thames at Staines and Egham | River Thames at Staines and Egham including Bell Weir and Penton Hook Locks, Runnymede, Hythe End, Pooley Green, Thorpe Lea and East Egham | 173110 |
| River Thames at Wraysbury | River Thames at Wraysbury and Ham Island including Friary Island | 173109 |
| Cut at Ryehurst Lane, Westley Mill and Paley Street | Cut at Ryehurst Lane, Westley Mill and Paley Street including Bucks Bridge, Berkshire | 173202 |
| Cut at the Binghams | Cut at the Binghams includong properties around Tithe Barn Drive, Berkshire | 173201 |
You can also find information the Environment agency's web site.
The Agency also has a number of advice booklets including, Flood Directory, Flood Products, Damage Limitation, After a Flood and Flooding in Gardens. To ensure you receive a telephone flood warning message or for copies of the booklets write to:
The Environment Agency,
Flood Warning, Swift House,
Frimley Business Park,
Frimley, GU16 7SQ.
For advice on Emergency Planning in the borough please call: 01628 796865.