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Flooding Information

Contact Information

Emergency contact during office hours: 01628 683804 (8am-6pm Mon-Fri)
Out of Hours Emergency number: 01753 853517

Flooding:

Although the Thames is the largest river in the Royal Borough, there are a number of other watercourses e.g. the Bourne, the Battle Bourne, Wraysbury and Horton Drains, that can contribute to potential flooding problems in local areas.

Whilst the Environment Agency is responsible for flood protection and issuing flood warnings the Royal Borough is committed to working with the Agency, the emergency services and with local people to offer assistance when flooding takes place.

Before, during and after flooding incidents, the Council will help wherever possible by:

Providing sandbags to homes (but only where there is an imminent risk of flooding), please see Sandbags webpage for further information)
Closing Roads if flooded
Looking after the elderly and vulnerable
Providing evacuation centres if large numbers of people are made homeless
There are also a small number of portable toilets available for distribution to affected properties. However, the Council cannot provide pumps or dehumidifiers to individuals or properties.

Preliminary Flood Risk Assessment:

The Flood Risk Regulations 2009 place a duty upon the Royal Borough as a Lead Local Flood Authority to prepare a Preliminary Flood Risk Assessment.

The Preliminary Flood Risk Assessment is a high level screening exercise that includes the collection of information on historic flood events, and potential, future, flood events.

The assessment focuses on local sources of flood risk; specifically from surface runoff, groundwater and ordinary watercourses (ordinary watercourses include every stream, ditch, drain etc that is not a public sewer and does not form part of the "main river" network). Flood risk solely from the "main river" network or large raised reservoirs is not considered, as responsibility for assessing flood risk from these sources lies with the Environment Agency.

Two sets of mapping indicating areas likely to be at risk of surface water flooding, based on topography and mathematical modelling, were provided by the Environment Agency as part of the assessment undertaken. Comparison of the two mapping sets with historical data indicated that one set, the Areas Susceptible to Surface Water Flooding mapping, significantly over estimated the surface water flood risk in the Borough and that the other set, the Flood Map for Surface Water slightly under estimated the surface water flood risk in the Borough.

The Flood Map for Surface Water has therefore been selected as providing the best representation of the potential risk of future surface water flooding in the Borough.

Preliminary Flood Risk Assessment Report

Environment Agency Flood Information:

The Environment Agency operates a telephone Voice Messaging System to send recorded flood-warning messages to your home, office or mobile telephone. This service is free of charge.

Environment Agency flood information number: 0845 988 1188

There are quick dial numbers for the Thames that can be added after the above number. (Wait for the prompt)

Contact	Description	Quick dial number
River Thames at Bourne End	River Thames at Bourne End including Spade Oak Reach, Cockmarsh and Riversdale	173103
River Thames at Cookham	River Thames at Cookham including Cookham Lock, Cookham Village and East Cookham Rise	173104
River Thames at Datchet	River Thames at Datchet including Slough Road, Eton Road, Horton Road, Frogmore, Datchet Golf Course and Datchet Common	173106
River Thames at Horton	River Thames at Horton including Horton Gardens and Kingsmead Quarry	173107
River Thames at Hurley and Harleyford	River Thames at Hurley and Harleyford including Hurley Lock and Temple Lock, Frogmill Spinney, Temple Mill Island and Temple	173101
River Thames at Marlow and Bisham	River Thames at Marlow and Bisham including Marlow Lock, South Marlow, Little Marlow and Bisham Abbey	173102
River Thames at Maidenhead to Windsor and Eton	River Thames at Maidenhead, Bray, Dorney, Windsor and Eton	173105
River Thames at Old Windsor	River Thames at Old Windsor including Old Windsor Lock, Straight Road, Church Road, St Luke's Road and Friday Island	173108
River Thames at Staines and Egham	River Thames at Staines and Egham including Bell Weir and Penton Hook Locks, Runnymede, Hythe End, Pooley Green, Thorpe Lea and East Egham	173110
River Thames at Wraysbury	River Thames at Wraysbury and Ham Island including Friary Island	173109
Cut at Ryehurst Lane, Westley Mill and Paley Street	Cut at Ryehurst Lane, Westley Mill and Paley Street including Bucks Bridge, Berkshire	173202
Cut at the Binghams	Cut at the Binghams includong properties around Tithe Barn Drive, Berkshire	173201

You can also find information the Environment agency's web site.

The Environment Agency has prepared a report relating to the November and December 2012 River Thames flood events. This report is attached below.

Environment Agency Winter 2012 Flood Event Report

The Agency also has a number of advice booklets including, Flood Directory, Flood Products, Damage Limitation, After a Flood and Flooding in Gardens. To ensure you receive a telephone flood warning message or for copies of the booklets write to:

The Environment Agency,
Flood Warning, Swift House,
Frimley Business Park,
Frimley, GU16 7SQ.