Planning Enforcement Frequently Asked Questions
Written complaints will be acknowledged within 48 hours of receipt and each case will be individually assessed on its own merit. The complainant will be informed of the name of the Enforcement Officer who will be dealing with the complaint.
Once your complaint has been logged, the Enforcement Team will endeavour to respond to urgent complaints within 24hrs, and all other complaints within 5 working days. The Officer will check the Council’s records, inspect the site, and interview witnesses in order to establish whether a breach of planning control has in fact occurred.
If a breach has occurred, the person responsible will be asked to put it right, either by the making of a planning application (retrospective application) or by stopping the unauthorised work, or carrying out remedial works. If this approach fails, the Council will then consider serving an Enforcement Notice.
The Council may prosecute offenders who do not comply with an Enforcement Notice. The complainant will be notified in writing of the reason for Council’s decision. Please see Enforcement Policy document for further details.
- What is Planning Enforcement?
- What is a breach of planning control?
- What is the purpose of the Enforcement Policy?
- What are the Council’s Enforcement Priorities?
- Can anyone make a complaint? Who can make a complaint?
- What do I need to make a complaint?
- What happens if a Planning Enforcement complaint is made against my property?
- What happens when an enforcement notice is served?
- What happens if an enforcement notice is not complied with?
- Can I appeal against the Council’s Planning Enforcement decision?
- I have received a letter from the Council saying that I am under investigation following a complaint alleging a breach of Planning legislation. Can you tell me who made the complaint?
- What can the Council do about untidy land?
- What happens if I report something to Planning Enforcement? What is the enforcement process? What can you expect from Council?
- What is a Retrospective Application?
- How long does an investigation take to complete?
- How do I report someone using his or her own home to run a business?
- I believe that a development is not being carried out in accordance with the approved plans. Who should I report this to?
- I am aware of work being carried out that does not have Planning permission. Who should I report this to?
Contact Information:
By telephone: 01628 683 810
By post: Planning Enforcement, York Stream House, St Ives Road, Maidenhead, SL6 1QS
Online: Enforcement Complaints on-line form.
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