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Parking Enforcement Frequently Asked Questions

How do I pay for my parking contravention?

You can pay your parking contravention in any of the following ways:

Please note: you will need to allow at least one working day from when your penalty charge notice was issued before payment can be made.

  • In person - cash (via the kiosk in the Customer Service Centre)
  • In person or by post - cheque - (payable to RBWM) to the address on the ticket or dropped in the Cheque Deposit Box in the Town Hall, Maidenhead or Sheet Street offices in Windsor.
  • On-line - by using our online facility.
  • Over the phone - payments can be paid over the telephone with a credit or debit card by ringing 01628 683800 and quoting the details found on your parking ticket. You can also use our  24 Hour telephone number 01628 683888 to make payments by card and using touchtone technology.
  1. What are the charges for a parking contravention?
  2. How do I pay for my parking contravention?
  3. I have received a Penalty Charge Notice despite stating that I’ve applied for a New Resident Permit?
  4. How do I Challenge a parking contravention?
  5. Why would I get a Penalty Charge Notice?
  6. Why did I get a PCN when I left a note stating I had broken down?
  7. I have already paid my Penalty Charge Notice, but you have sent me a Notice to Owner?
  8. Who is responsible for paying the PCN?
  9. I no longer own this vehicle?
  10. If I submit a challenge, will I lose the right to pay at the discounted amount?
  11. Where do I find a challenge form for a parking contravention?
  12. Can I come into your offices to discuss my challenge?
  13. How long will it be before I receive a reply to my challenge?
  14. My challenge has been rejected. I don't agree, what happens next?
  15. I have been contacted by Bailiffs. Can I dispute the penalty now?
  16. I have received a court order, can I dispute the penalty now.?
  17. How will this Special Parking Area (SPA) affect you?
  18. What is a Special Parking Area?
  19. What will Parking attendants do?
  20. Who enforces Yellow Lines?
  21. Why have I been Clamped?

Contact Information:

Email enquiries to Parking - CSC

By post: CSC (Parking Section), RBWM, Town Hall, St Ives Road, Maidenhead, Berks SL6 1RF

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