Older people in Windsor and Maidenhead gain a new voice

Older residents worried about standing up for their rights and getting their point across in interviews and meetings affecting their lives can now enlist the help of a professional who will speak up for them – for free.

The Royal Borough and Age Concern Slough and Berkshire East have joined together to develop an advocacy service providing fully trained, independent professional advocates to help residents over 50 years when discussing such issues as health or social problems.

The service is managed by Age Concern Slough and Berkshire East, and provides telephone, home visiting and appointment services at its offices in Slough. Residents can contact the office themselves or give permission to a carer, friend or relative to make contact.

Cllr John Story, lead member for adult services, said: "This service will be a real lifeline for many people. There are more older people in the Royal Borough than anywhere else in Berkshire, but up to now there has been no independent service where they could voice their concerns or find help in understanding decision-making processes."

Tracey Morgan, chief executive for Age Concern Slough and Berkshire East said: "We have been speaking up for older people in Slough for nearly 10 years. I am delighted the Royal Borough has recognised the need for this crucial service and look forward to bringing our skills and experience into Windsor and Maidenhead."

The service is available at Age Concern Slough and Berkshire East, The Old Library, William Street, Slough, or in Windsor or Maidenhead by prior arrangement. For further details call 01753 822890.