Registration - Frequently Asked Questions

When you register with the My Account service, you will be authorised to use the RBWM Secure Portal. The portal provides access to services such as School Admissions so that you can provide us with confidential information in a secure environment. You can also use the portal to save addresses that you wish to view information on and receive email alerts of changes and new activities in that area.

  1. What is the RBWM Portal?
  2. Is it safe to register?
  3. How do I know that the site is secure?
  4. What information is needed for registration?
  5. On the Registration page I have selected the wrong address, how do I correct it?
  6. Why isn't my postcode recognised?
  7. What happens when I have registered and clicked the 'Submit' button?
  8. Which parts of my registration can I change?
  9. I have an unusual message on my screen, what should I do next?
  10. What support is available if I have any queries or problems?

Contact Information

Telephone: 01628 683870
Email: Customer Service Centre

my Account
Registration FAQs
Password FAQs
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Modified: 2008-08-28
Author: Simon Arthur
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RDCMS ID: 23967