Registration - Frequently Asked Questions

The Royal Borough of Windsor and Maidenhead use a secure connection for portal registration. A secure connection is an encrypted exchange of information between the website you are visiting and your browser (e.g. Internet Explorer or Mozilla Firefox). When you send information to the website, it is encrypted at your computer and decrypted at the website.

To check that you are using a secure connection, look in the Address Bar at the top of the page. If it is a secure page the start of the webpage address will be https. You may also see a padlock. By clicking on the padlock you can find out information about the website certificate and secure connections.

For more information on internet safety see Get safe online - http://www.getsafeonline.org/

  1. What is the RBWM Portal?
  2. Is it safe to register?
  3. How do I know that the site is secure?
  4. What information is needed for registration?
  5. On the Registration page I have selected the wrong address, how do I correct it?
  6. Why isn't my postcode recognised?
  7. What happens when I have registered and clicked the 'Submit' button?
  8. Which parts of my registration can I change?
  9. I have an unusual message on my screen, what should I do next?
  10. What support is available if I have any queries or problems?

Contact Information

Telephone: 01628 683870
Email: Customer Service Centre

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Registration FAQs
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Validate: Valid XHTML 1.0 Strict
Modified: 2008-08-28
Author: Simon Arthur
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RDCMS ID: 23967