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Registration - Frequently Asked Questions

Is it safe to register?

In accordance with the requirements of the Data Protection Act 1998, the Royal Borough of Windsor and Maidenhead will take all reasonable steps to ensure that data transmitted electronicallyto the council via the website or otherwise and stored by the council is not accessed by unauthorised third parties. For more information please see our Privacy Statement.

What is the RBWM Portal?
Is it safe to register?
How do I know that the site is secure?
What information is needed for registration?
On the Registration page I have selected the wrong address, how do I correct it?
Why isn't my postcode recognised?
What happens when I have registered and clicked the 'Submit' button?
Which parts of my registration can I change?
I have an unusual message on my screen, what should I do next?
What support is available if I have any queries or problems?

Contact Information

Telephone: 01628 683870
Email: Customer Service Centre