Registration - Frequently Asked Questions

You need to provide the following registration data:


Title (e.g. Mr., Mrs., Miss)
Gender
First and Last Name
Home, Mobile or Work Phone Number (optional)
E-mail address
Residential Address
Secret Question (used if you forget your password)
Agreement to our Terms & Conditions



We will only ask for information that is essential for accessing the services used. Our commitment to you is that we will keep the data secure and adhere to all Acts of Parliament that apply, such as the Data Protection Act.


Your details will be kept until you ask us to remove them, and we will check with you every two years to ensure that your details remain accurate.


If you want to understand more about our commitment to protect your data, see the RBWM Website Terms of Use.


  1. What is the RBWM Portal?
  2. Is it safe to register?
  3. How do I know that the site is secure?
  4. What information is needed for registration?
  5. On the Registration page I have selected the wrong address, how do I correct it?
  6. Why isn't my postcode recognised?
  7. What happens when I have registered and clicked the 'Submit' button?
  8. Which parts of my registration can I change?
  9. I have an unusual message on my screen, what should I do next?
  10. What support is available if I have any queries or problems?

Contact Information

Telephone: 01628 683870
Email: Customer Service Centre

my Account
Registration FAQs
Password FAQs
Validate: Valid XHTML 1.0 Strict
Modified: 2008-08-28
Author: Simon Arthur
LGSL PID:
RDCMS ID: 23967