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Registration - Frequently Asked Questions

What support is available if I have any queries or problems?

All support for the Portal and Online School Admissions is through the RBWM Customer Service Centre, which is open from 8.00am. to 6.00pm. Monday to Friday. Please see contact details at the foot of this page.

What is the RBWM Portal?
Is it safe to register?
How do I know that the site is secure?
What information is needed for registration?
On the Registration page I have selected the wrong address, how do I correct it?
Why isn't my postcode recognised?
What happens when I have registered and clicked the 'Submit' button?
Which parts of my registration can I change?
I have an unusual message on my screen, what should I do next?
What support is available if I have any queries or problems?

Contact Information

Telephone: 01628 683870
Email: Customer Service Centre