Passwords - Frequently Asked Questions

Type the password in slowly, and also check that you have not left the CapsLock or NumLock buttons on accidentally.

Another way to reduce errors when you get the e-mail with your password in it, is to copy the password and then paste it into the Portal Login screen password field.

  1. Why is my password so complicated?
  2. What happens if I forget my password?
  3. Why has my password been rejected?
  4. Is there a way to avoid errors when I enter my password?
  5. What if I don’t receive the e-mail containing my registration log in password?

Contact Information

Telephone: 01628 683870

Email: Customer Service Centre

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Password FAQs
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Modified: 2008-08-28
Author: Simon Arthur
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RDCMS ID: 20202