Passwords - Frequently Asked Questions
What if I don't receive the e-mail containing my registration log in password?
There are two main (but rare) reasons why your e-mail may not arrive.
- You may have a spam filter that blocks it. You should check your spam settings and re-set them to allow the e-mail to arrive.
- You may have mis-typed the original e-mail twice when registering.
- Why is my password so complicated?
- What happens if I forget my password?
- Why has my password been rejected?
- Is there a way to avoid errors when I enter my password?
- What if I don’t receive the e-mail containing my registration log in password?
Contact Information
Telephone: 01628 683870
Email: Customer Service Centre
Related Links
Published: 28 August 2008
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