Complaints: Frequently Asked Questions
How do I make a complaint to the Council?
The Council has set up a simple Complaints Policy and Procedure to help you make your comment or complaint in the most effective way and to the right person. Each Council department has its own complaints officer(s) whose job is to receive your complaint, investigate it and ensure you get a swift response.
- How do I make a complaint to the Council?
- If I am unsatisfied with the council service, is there an independent body I can complain to?
Contact information:
Online - Complaints Form or telephone the Customer Service Centre - 01628 683 800
This page was updated on: 02 April 2009
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