Corporate Complaints: Frequently Asked Questions
How do I make a complaint to the Council?
The Council has set up a simple Complaints Policy and
Procedure to help you make your comment or complaint in the
most effective way and to the right person. Each
Council department has its own complaints officer(s)
whose job is to receive your complaint, investigate it and
ensure you get a swift response.
- How do I make a complaint to the Council?
- If I am unsatisfied with the council service, is there an independent body I can complain to?
Contact information:
Online - Corporate Complaints Form or telephone the Customer Service Centre - 01628 683 800
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Copyright © 2008 The Royal Borough of Windsor and Maidenhead, Town Hall, St Ives Road, Maidenhead, Berkshire SL6 1RF Tel: 01628 683800 | Fax: 01628 685757 | MiniCom: 01628 796474 | Email: customer.service@rbwm.gov.uk