If I am unsatisfied with the council service, is there an
independent body I can complain to?
If you are unhappy with an aspect of the Council's service,
you can complain to the
Local
Government Ombudsman, an independent body which will
investigate a variety of complaints about the Council. However,
the Ombudsman will only do this provided you have been through
all the stages of the Council's own
complaints procedure
first. Forms for complaining to the Ombudsman are
available from: Tel: 01628 796014