Licences and Street Trading: Frequently Asked Questions

Frequently Asked Questions

The Council issues licences for hackney carriages and private hire vehicles and their drivers. All these licences have conditions attached so that only fit and proper people are licensed and vehicles meet a required standard.

  • Hackney Carriages ("taxis") are available for hire at a taxi rank and ply for hire in the street. The Council controls the number of taxi vehicle licences it issues. 
  • Private Hire Vehicles must be pre-booked by telephone or in person at the operating centre.
  • Hackney carriage and private hire drivers must be licenced by the Council. To obtain a licence the driver must have a full driving licence and must satisfy the Council that he or she is a fit and proper person.
  • Private hire vehicle operators operating in the Royal Borough must be licensed.  Private hire vehicle passengers must pre-book their journey through a private hire vehicle operator, either by telephone or by calling in to the operator's office.    
  1. What is a Premises Licence?
  2. How do I apply for a Premises Licence?
  3. What is a Personal Licence?
  4. Can I get a licence to drive a taxi?
  5. Do I need a licence to sell food on the street?
  6. Can I set up a cafe?
  7. I want to put an A board outside my premises, do I need permission?
  8. Can I collect money for charity in the borough?
  9. What are bye-laws?
  10. Do I need a permit to hold a car boot sale?

Contact Information: 

  • For a licence to operate or drive a Private Hire Vehicle or a taxi (Hackney Carriage), or for street trading, displaying 'A' boards, charity collections, markets, premises and personal licences (issued under the Licensing Act 2003), sports grounds, track betting licences, amusement or gaming machines, Street (Pavement) Cafés and sex establishments:
    Tel: 01628 683840
    Email: customer.service@rbwm.gov.uk
  • To apply for a licence to display a banner or to erect banners over public highways:
    Tel: 01628 796803
    Email: streetcare@rbwm.gov.uk
  • For a licence for animal boarding establishments, food stalls, game dealing, hairdressing, pet shops, skin piercing, tattooing and zoos:
    Tel: 01628 683820
    Email: customer.service@rbwm.gov.uk
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