Invoices Frequently Asked Questions

If you feel that the invoice you have received is incorrect please contact the department who sent you the invoice immediately. The details of who to contact are shown on your invoice. Disputes can be investigated and problems can be solved.

  1. What is an invoice?
  2. I do not agree with the invoice I have received. What should I do?
  3. Can I get a copy of an invoice?
  4. I have overpaid my invoice. How can I get my money back?
  5. Why have I received recovery letters?
  6. How can I pay my invoice?
  7. I cannot pay my invoice in full. Can I pay by installments?

Contact Information

By telephone on: 01628 796535 / 796081 / 796274

By email: incomes@rbwm.gov.uk

By mail; The Incomes Section, Government Wing, 1st Floor, Town Hall, Maidenhead, Berkshire, SL6 1RF

Our office hours are:
8.45am - 5.15pm on Monday to Thursday
8.45am - 4.45pm on Fridays.


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Polish Punjabi Urdu
Modified: 2009-04-02
Published: Wed, 02 Nov 2011 17:16:12
Author: Melanie Harper
Editor: Allison.Helyer
LGSL PID: 968
RDCMS ID: 26253