Invoices Frequently Asked Questions

1. What is an invoice?
2. I do not agree with the invoice I have received. What should I do?
3. Can I get a copy of an invoice?
4. I have overpaid my invoice. How can I get my money back?
5. Why have I received recovery letters?
6. How can I pay my invoice?
7. I cannot pay my invoice in full. Can I pay by installments?

Contact Information

By telephone on: 01628 796535 / 796081 / 796274

By email: incomes@rbwm.gov.uk

By mail; The Incomes Section, Government Wing, 1st Floor, Town Hall, Maidenhead, Berkshire, SL6 1RF

Our office hours are:
8.45am - 5.15pm on Monday to Thursday
8.45am - 4.45pm on Fridays.

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