There are three regulatory areas we track which set targets in relation to requests made to us for information. They are:
The simplest way to deal with the targets they set is to record when a complete response is required and then whether the deadline is achieved or not. It means that our target for the Response Rate is always 100%:
| 2010 | Requests
Received |
Cumulative
Total |
Response
Rate |
|---|---|---|---|
| December | 55 | 791 | 98% |
| November | 85 | 736 | 100% |
| October | 42 | 651 | 100% |
| September | 74 | 609 | 100% |
| August | 61 | 535 | 100% |
| July | 60 | 474 | 98% |
| June | 74 | 413 | 98% |
| May | 50 | 339 | 100% |
| April | 65 | 289 | 100% |
| March | 98 | 224 | 100% |
| February | 73 | 126 | 100% |
| January | 53 | 53 | 100% |