Access to Information: Frequently Asked Questions
What about requests made face to face with staff in contact points? Do these need to be in writing?
The Act provides a statutory right for the public to request and receive information. However, requests have always been made to local authorities, and common sense will be applied. If the request is a standard one, or one with an obvious answer, we will provide the information as normal. There is no intention to create an additional administrative burden and expect every request for information to be audited and logged. Only if a 'face to face' request looks as though it might be complex is it going to be necessary to write it down and then treat it as a request under the legislation, we will then notify you that it may take longer to find the information.
- How many requests for information does the council receive?
- What sort of information can I request?
- Does a Data Protection Act 1998 Subject Access Request (SAR) have to be made on a form and is there a charge?
- What about requests made face to face with staff in contact points? Do these need to be in writing?
- What provision is made for providing information in other formats (for example, as large print, audio or Braille for people with visual disabilities and languages other than English)?
Please contact the Information Management Team if you have any further questions or require any further advice and assistance.
Information Management Team
Town Hall
St.Ives Road
Maidenhead
SL6 1RF
Tel : 01628 796029
E-mail: foi@rbwm.gov.uk
Related Links
This page was updated on: 08 February 2010
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