Freedom of Information: Frequently Asked Questions

Under the Act a request must be received in writing (email or letter) but there will be no official form. A request does not have to mention the Act and does not have to come with a payment. The Council has twenty working days to respond, although we can ask for further information if the request is unclear. In many cases the request will either be for something simple (basic statistics), or the applicant can be directed to a published source for this information on the website or at a library or other access point. If the cost for retrieving the information is above £450, then either we will not always be able to supply the information; or you will have to pay the full cost of retrieving it before it we provide it. If there is a cost, then we will inform you of the price before we supply the information.
  1. When did the legislation come into force?
  2. What sort of information is covered by the Act?
  3. Data Protection requests have to be made on a form and there is a charge. Will there be a similar form for Freedom of Information requests? Will there be a charge?
  4. What about requests made face to face with staff in contact points? Do these need to be in writing?
  5. What provision is made for providing information in other formats (for example, as large print, audio or Braille for people with visual disabilities and languages other than English)?
Validate: Valid XHTML 1.0 Strict
Modified: 2007-08-06
Author: Andrew Scott
LGSL PID:
RDCMS ID: 7477