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Data Protection

We have an obligation to comply with the Data Protection Act 1998 (our Policy).When you provide us with information by which you can be identified, it will only be used for the purpose for which it was originally collected and any other lawful purpose (e.g. National Fraud Initiative) which we must comply with.

Data Controller

The Royal Borough of Windsor & Maidenhead is a data controller for all the personal data processing it engages in. We continue to have responsibility for the personal data processing activities of third parties we engage to undertake processing on our behalf.

We have notified the Information Commissioner of the types of personal data we process and why.

A register of notifications can be found at ico.gov.uk.

Contact details for the Data Controller are those of the Data Protection Officer below.

Data Subject Rights

The Data Protection Act 1998 provides you with rights in relation to the personal data we hold about you, including:

to be provided with a copy of your personal data
to prevent processing likely to cause damage or distress
to prevent processing for the purposes of direct marketing
to request a manual review of automated decisions
compensation if damage results from any breach of the Act by the Council
to request action to rectify, block, erase or destroy inaccurate data

Subject Access Right

You are entitled to receive a copy of your information within 40 calender days of making a request providing that:

your request is in writing - an email is acceptable submitted to the Information Management Team
your request contains the details we require to enable us to locate your information
you submit to us adequate information from which we can identify you (e.g. photo-id (driving licence) and a current utility bill)
you submit payment of £10 (cheques made payable to The Royal Borough of Windsor & Maidenhead). Please note requests for records by looked after or previously looked after children do not incur this charge.

See Data Protection - A Simple Guide To Your Rights for further guidance.

Caldicott Guardian

Acting as the "conscience" of an organisation, the Caldicott Guardian actively supports work to facilitate and enable information sharing, advising on options for lawful and ethical processing of information as required. Local issues will inevitably arise for Caldicott Guardians to resolve.

RBWM's Caldicott Guardian works as part of the Information Management Team with support staff and close ties with information security specialists.

If you have any queries please contact:

Data Protection Officer
Resources Central Services
Transactional Legal Department
Royal Borough of Windsor and Maidenhead
Town Hall, St Ives Road
Maidenhead SL6 1RF
Tel: 01628 796945

or email: martin.tubbs@rbwm.gov.uk