How is this monitored?

If you believe that the Council has not responded to your request in line with the requirements of the Freedom of Information Act, you can:

1. Use the Council's Corporate Complaints Procedure
2. Complain directly to the Information Commissioner Information Commissioner logo

The Information Commissioner is an independent officer, who reports directly to Parliament. The Commissioner's role is to ensure local authorities are complying with the act and to generate and improve public awareness of the Act. He will expect you, if you have a complaint, to have used the council's complaints system before he considers it.

The Information Commissioner can issue an Information Notice, Decision Notice or Enforcement Notice. To learn more about the Information Commissioner, visit
http://www.informationcommissioner.gov.uk/