Payments: Frequently Asked Questions

I have an enquiry about a bill

For queries about Council bills contact the relevant number as follows:

For Council Tax bills, or National Non-Domestic Rates bills:
Tel: 01628 683850
Email: council.tax@rbwm.gov.uk

For all other bills contact either the person named on the invoice or reminder, or the Incomes Office: Tel: 01628 796081 or 796274 For information on payment of bills you have sent to the Council please contact the Payments Office: Tel: 01628 796209 or 796190

Contact Information:

By Post: Royal Borough of Windsor and Maidenhead, Town Hall, St Ives Road, Maidenhead SL6 1RF

By telephone: 01628 683800

By email: epayments@rbwm.gov.uk. (Please do not email any personal card details)