Our Performance Guarantees

  • Initial contact will normally be made within 24 hours to the family for a pre-school child or within one week to the school for a school aged pupil.
  • Submit a formal written report within eight working weeks following receipt of a new referral which meets the SCS referral criteria.
  • All teaching programmes will be supported by Service Level Agreements formally agreed with each school in the case of a school aged child, and by a Programme Planner agreed with each family in the case of a pre-schooler.
  • All Formal Assessment referrals will be completed within the statutory time limits specified within the Code of Practice.
  • Provide a written report on all caseload pupils at least annually.

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Polish Punjabi Urdu
Modified: 2011-10-13
Published: Wed, 27 Nov 2013 09:16:35
Author: Julie Kettley
Editor: Morna.Sloan
RDCMS ID: 8147