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You Said...We Did...

The table below shows recent suggestions from the public and how we have responded to them.

You Said	We Did	Expected Results	Date Posted
Some of the responses on the Frequently Asked Questions webpages were obscure or had unhelpful links	We carried out a review of the FAQs and replaced some obscure questions with more relevant ones, added better links and updated contact information	This should make it easier to obtain useful information from the FAQs	Jan 2010
A web page shoud be created to list forthcoming consultations and any changes made to their timeframes	A Planning Consultations webpage was set up in November which lists all the consultations due to take place in the next six months. The page will be reviewed regularly to keep it up to date	Customers will be able to find out when consultations are due to take place without the need to contact us directly.	Jan 2010
Why is there a camera symbol appearing on web pages	This shows where we have been adding new video content to our webpages via YouTube	Customers can view videos about various planning subjects	Mar 2010
The Planning Matters magazine is looking dull and doesn't get published very often	We have revised the schedule so Planning Matters will now be published quarterly and we also changed the layout	More frequent and better designed information about what the planning department is doing	Mar 2010
We want a larger part of the Fishery Estate to be assessed for inclusion within the Conservation Area.	We have now produced a supplement: 'Proposed Fishery Extension Consultation Draft March 2010' and are running a further public consultation exercise on the appraisal documents and the proposed boundary changes.	Consultations in progress	Mar 2010