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You Said...We Did...

The table below shows recent suggestions from the public and how we have responded to them.

You Said	We Did	Expected Results	Date Posted
The Building Control application forms are expensive to print due to the borders and layout	Removed the borders and modified the layout	Reduced cost in printing out the form as they will use less ink	Jan 2012
"Please could you put a link to the Highways Design Guide on the supplementary Planning guidance page in the Planning Section. Most people considering making a planning application will go to the planning pages first and a link to the new guide would alert them to this new advice."	We added the link to the Highways Design Guidance to the Supplementary Planning Guidance webpage	It will be easier for people considering making a planning application to be aware of all the guidance available.	Nov 2011
Can Parish Councils be provided with contact details for applicant/agents so they can arrange site visits or for applicants to come to their meetings if they wish	Amended the notification email we send Parish Councils to provide this information	Improved Parish involvement	Aug 2011
you requested a more detailed description of works on our Section 81 Notice Relating to Demolition Work so that where there is an outbuilding being demolished rather than the main property, it is clear.	We now ensure that the description is clearer wherever possible	Improved clarity in Demolition notices	June 2011
Can the historical shopfront guidelines be made available on the website?	We have scanned the 'Shopfront and Advertisements Guidelines' and 'Shopfronts and Advertisements in Windsor Town Centre Conservation Area' and made them available on the Supplementary Shopping Areas information page. Please note that the shopfront information is not an adopted Supplementary Planning Document - it is intended to offer advice only.	The guidance is now more accessible and does not require contacting the Council to view the information.	June 2011
Can you prevent documents with our personal details in them from appearing in Google searches	Added controls to our document server to prevent Google from Searching for and collecting documents	Improved privacy for planning applicants	May 2011
The Landscape Character Assessment is inaccessible and difficult to use because there are lots of downloads and no summary sheet allowing people to locate particular study areas within the borough.	We have reduced the number of downloads and improved the naming of them so it is easier to find relevant parts. We have also added a map of the borough as summary sheet, so that the different landscape areas in the borough can be identified before reading the report.	Viewing the Landscape Character Assessment on the website will be easier and more accessible.	Jan 2011
It was difficult to capture flooding details of alternative sites in the Strategic Housing Land Availability Assessment (SHLAA) for sequential tests.	We have added flood information to the SHLAA tables in the SHLAA 2010 Report	The report will be more useful, and save customers the need to phone the Council for the information or to visit to view details of all of the sites.	Jan 2011
"We would like to see improvements made to Maidenhead Town Centre and the shopping environment"	In the last financial year 5 new trees were planted within Maidenhead Town Centre - 3 directly in the ground along The Colonnade and 2 in the grass verge along Forlease Road. Further improvements to the town centre are being addressed through the production of the Maidenhead Area Action Plan, which is going out for final consultation in October/ November 2010.	After the success of the tree planting, this year the plan is to plant further trees directly in the ground in Maidenhead High Street, the locations of which will be determined by the results of the consultation with the shops and position of existing utilities. Other improvements are planned to information panels and way marking, with a future rollout of street furniture following consultation. The wider work on the town centre through the Area Action Plan will occur in the years to come, but more imminently the plan is going to public examination in early 2011 with the intention of adoption in late 2011.	Oct 2010
Can the number of document types in the public access module be increased to make them more specific?	We already use more than 40 Document types and have just added 3 new subdivisions of the Plans group so as to make finding floor plans and elevations easier. In addition we shall shortly add numbering so that it easier to tell where one is in the document list	Better presentation on the websites	August 2010
We want to be able to measure plans when looking at Planning Applications	We have identified a free viewer which enables web users to measure and annotate plans. This is available via the Measuring Plans link on the website	Users will now be able to measure plans online	August 2010
A web page shoud be created to list forthcoming consultations and any changes made to their timeframes	A Planning Consultations webpage was set up in November which lists all the consultations due to take place in the next six months. The page will be reviewed regularly to keep it up to date	Customers will be able to find out when consultations are due to take place without the need to contact us directly.	Jan 2010